Pavilion Sentinel
Our automated risk scoring system evaluates every order on a 0-100 scale. It catches suspicious activity early, protects sellers from fraudulent claims, and rewards good track records with faster, lower-friction transactions.
The problem
Fraud, disputes, and bad actors can eat into margins and tank a marketplace's reputation. Sellers need protection too — from fraudulent claims, chargebacks, and buyers who game the system. But heavy-handed verification slows everything down for honest sellers.
How it works
Sentinel scores every order on a 0-100 risk scale using signals like seller history, order value, item condition, buyer behavior, and shipping patterns.
Low-risk orders from trusted sellers flow through with zero friction. High-risk orders get additional verification — but only when justified.
Your seller reliability tier (New, Trusted, Verified) is calculated automatically based on completed orders, dispute rate, fulfillment speed, and verification success.
The admin fraud panel surfaces anomalies — weight mismatches, unusual patterns, repeat disputes — without blocking normal operations.
Why this matters for your business
Good sellers should never be punished for bad actors. Sentinel protects your reputation by catching fraud early and rewarding your track record with visible trust badges, faster payouts, and reduced verification overhead. The better your history, the smoother your experience.
Trusted sellers get fewer holds, faster payouts, and visible trust badges that attract buyers.